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Terms & Conditions ×
Last updated: 25 October 2026
These terms apply to services provided by Jeremy Clarke Ltd,
including IT consultancy, IT support, managed services and website
development.
Services
The scope of services, price, currency and any specific
requirements will be agreed with the customer before work begins
or payment is requested.
Website forms
Enquiry and CV request forms use automated checks to prevent misuse. If you cannot complete a check or submit a form, please contact [email protected] by email. Submitting an enquiry does not itself create a service agreement.
Payment
Payment terms will be communicated before payment. Invoices are
payable by the date stated on the invoice. Work outside an agreed
scope may be charged separately where agreed with the customer.
Third-party services
Where services involve third-party products, software, hosting or
other providers, their own terms and charges may also apply.
Cancellation and refunds
Cancellations and refunds are handled in accordance with the
Refund & Cancellation Policy available on this website.
Liability
Services will be provided with reasonable care and skill. Nothing
in these terms excludes or limits any rights or liability that
cannot lawfully be excluded.
Law
These terms are governed by the laws of England and Wales, subject
to any mandatory rights that may apply.
Contact
Jeremy Clarke Ltd
Company No. 16316463
Email:
[email protected]
Privacy Policy ×
Last updated: 25 October 2026
Jeremy Clarke Ltd respects your privacy and handles personal
information in accordance with applicable data protection law.
Information collected
Information may be collected when you contact Jeremy Clarke Ltd,
request services, download a CV, or otherwise communicate with the
business. This may include your name, email address, telephone
number, company name and information you provide in your message.
How information is used
Personal information is used to respond to enquiries, provide
requested services, manage customer relationships, process
business transactions and meet legal or regulatory obligations.
Sharing information
Information may be processed by service providers used to operate
the business and website, including hosting, communications,
security and payment providers. Personal information is not sold.
Spam and automated-abuse prevention
Our enquiry and CV request forms use Cloudflare Turnstile to help distinguish people from automated traffic. Cloudflare processes technical signals such as your IP address, browser information and the website origin to provide this check and improve its bot detection. We send the verification token to Cloudflare for validation. This check is separate from the name, email address and message that you submit to us.
For more information, see Cloudflare’s Turnstile Privacy Addendum .
Form notifications and CV downloads
Enquiries and CV request details are sent to our mailbox through Microsoft Azure Communication Services. A CV request generates a notification to us; the PDF is downloaded through your browser, rather than emailed to you.
After a successful CV request, this website sets an essential, first-party cookie named cv_access. It contains a signed download permission, without your name or email address, and expires after 10 minutes. We also use request limits to help prevent misuse of the forms.
Website analytics
Where enabled, Cloudflare Web Analytics helps us understand page visits and website performance using a browser script. It does not use analytics cookies or browser fingerprinting. Form names, email addresses and messages are not included in our analytics implementation. For more information, see Cloudflare Web Analytics information .
Payments
Card payments are processed by the relevant payment provider.
Jeremy Clarke Ltd does not collect or store full payment card
details through this website.
Retention
Personal information is retained only for as long as reasonably
necessary for the purpose for which it was collected and to meet
applicable legal obligations.
Your rights
Depending on applicable data protection law, you may have rights
relating to your personal information, including rights of access,
correction, deletion or restriction.
Contact
For privacy enquiries, contact:
Jeremy Clarke Ltd
Company No. 16316463
Email:
[email protected]
Refund & Cancellation Policy ×
Last updated: 7 October 2026
Cancellations
If you wish to cancel a service, contact Jeremy Clarke Ltd as soon
as possible at
[email protected]
.
Where work has already started, you may be responsible for work
completed and costs incurred up to the point of cancellation.
Refunds
Refund requests will be considered according to the
circumstances, including work already completed, costs already
incurred and any applicable legal rights.
Where a refund is due, it will be returned using an appropriate
payment method.
Third-party costs
Charges already incurred for third-party products or services may
not be refundable where the third-party provider does not provide
a refund.
Consumer rights
Nothing in this policy affects any statutory rights that cannot
lawfully be excluded or limited.